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Way to go Dave.

Posted on March 20, 2013 by Miller and Smith Blog Team

We love getting letters from our homeowners. We know how busy people are so whenever someone takes the time to express their appreciation in writing, it means the world to us. Often it’s our Sales Managers who are the subjects of happy testimonials. This stands to reason since they’re the ones who spend the most time with buyers, guiding them through the entire process from first visit to final delivery of their new home. Recently, however, one of our homeowners singled out Dave Downes, a Miller & Smith Construction Superintendent at the Peninsula in Sussex County, Delaware. Dave must have really made an impression because the homeowner’s letter listed eight ways his efforts were appreciated. Here’s a direct quote from the letter: “The following are just some of Dave’s skill sets that we have found invaluable

  • Accurate recommendations for local venders and craftsmen
  • Consistent welcoming attitude always making our needs seem important
  • Excellent communication skills with problem solving and questions
  • Loyalty to employer’s regulations and policies
  • Calm under all situations, no matter how difficult
  • Conscientious about doing things correctly
  • Always willing to listen and follow through on reasonable requests
  • Excellent at putting out fires that the home office is not even aware of”

What a great list of attributes. You can see why we’re so proud to have Dave on our team. If you’re thinking about a vacation home or a great place to retire, be sure to put The Peninsula on your short list. It’s home to world-class amenities like a Jack Nicklaus golf course, fabulous clubhouse, fitness center, multiple pools, tennis courts and more‚ all less than 30 minutes from Rehoboth Beach. Best of all, it’s also where you’ll find Dave Downes hard at work building beautiful Miller & Smith homes like these‚

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